Do you ship internationally?

Yes, we ship natural wines worldwide with tracked and fully insured delivery. International shipping typically takes 5-10 business days. We offer express 1-hour delivery in Paris and same-day delivery in the Paris region. All shipments are packaged with special care to protect your bottles during transit.

What is natural wine?

Natural wine is made with minimal intervention in both the vineyard and cellar. Our vignerons practice organic or biodynamic viticulture, use indigenous yeasts for fermentation, and add little to no sulfites. Natural wines express the pure character of the grape, terroir, and vintage without manipulation.

How should I store this wine?

Store your natural wine in a cool, dark place at a consistent temperature between 10-15°C (50-59°F). Keep bottles on their side to keep the cork moist. Avoid temperature fluctuations and direct sunlight. Natural wines are living products and will continue to evolve in the bottle.

Is this wine organic or biodynamic?

All wines in our selection are made using organic viticulture practices. Many are certified organic or biodynamic. Our artisan vignerons are committed to sustainable agriculture, minimal intervention winemaking, and respect for the terroir. Each product page indicates the specific certifications and farming practices.

What is your return policy?

If your wine arrives damaged, we offer a full refund or replacement. Please contact us within 48 hours of delivery with photos of the damaged bottle and packaging. For quality concerns, contact us and we'll work with you to find a solution. Customer satisfaction is our priority.

How long does delivery take?

Delivery times vary by location: 1-hour express delivery in Paris, same-day or next-day delivery in the Paris region, 2-5 business days in mainland France, 5-10 business days for international orders. All orders are shipped with tracking and insurance. Free delivery on orders over €300 in mainland France.

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